Reconnecting with a loved one after an arrest can be challenging, even if you know where the arrestee is being held. Because jails are managed by local municipalities, their rules and regulations can vary from county to county. And nobody needs the hassle of traveling miles to visit an incarcerated loved one, only to be told that the visit will not be permitted. So, before you go, it’s important to obtain visitation rules and regulations for the jail where the person is being held. As a public service, here is a brief summary of the visitation rules for some of the areas we serve — Cobb, Bartow and Polk counties in Georgia.
Video Visitation Information
The Cobb County Sheriff’s Office uses video conferencing to conduct both public and professional visits. Visits are scheduled to allow for a more effective and streamlined process to accommodate an increasing number of visitors to the facility.
All public visitors must schedule their event by calling (770) 852-3798 or (770) 852-3799. Visitors are NOT subjected to a security screening prior to an inmate visit, although all laws and rules are enforced. Parking is provided in front of the Visit Center.
Visitors may schedule a visit from 24 hours in advance to 7 days in advance of the requested time. All visitors who are 17 years of age and older will be photographed and a fingerprint scan obtained upon the initial registration. The registration process must be completed 10 minutes before your scheduled visitation time.
Professional visits will occur without any constraints regarding the frequency of visits. The audio and video recording of any professional visit within any area of the Detention Facility is strictly prohibited. Professional visitors may schedule their visits in advance.
Visitation Center Rules
- Up to 4 visitors are allowed at each visitation session for inmates housed at the main facility and those housed at Work Release.
- All visitors must be dressed appropriately and conservatively. Halter and/or tank tops, see-through clothing, bare-midriffs, and spaghetti straps are not allowed. Shorts/skirts (no more than two inches above the knee) are acceptable and shoes must be worn at all times.
- Food, drinks, cellular phones or other items are prohibited at each visit. The Adult Detention Center is a non-smoking facility.
- Adult visitors, 18 years or older, must present a government-issued photo ID to visit.
- Visitors, 17 years of age or younger must be accompanied by an adult and present an identification card, if available.
Video Visitation Information
All inmate visits by members of the public at the Bartow County Detention Center will be done via the ICSolutions inmate video visitation system. This system uses high definition cameras to allow video conferencing between a visitor and an inmate.
Visitors should arrive 15 minutes before the scheduled appointment to check in with visitation staff. All visits are subject to monitoring, recording, and review at any time. Each visitation session will show a timer to display elapsed time. After your visit has ended your connection will be terminated.
Registration / Scheduling Visitation
To schedule a video visit with an inmate you must first pre-register. Once you have pre-registered, you can schedule a visit by using your login username and password.
Remember to schedule all persons who plan to participate in the video visit at least 24 hours prior to the actual visit. Failure to do so may result in their inability to participate in the visit.
Please be advised if an inmate is in ANY program (at court, on trustee assignments, attorney visits, Bible studies, Chemical Dependency etc.), they are NOT eligible to receive the visit at that time. Please schedule your visits around the inmate's program schedule.
Note: Staff can deny, change, or cancel a visit at any time at their discretion.
Inmate Visitation Regulations
All visits are non-contact and conducted through a glass partition. This facility may also have a video visitation option, please call 770-749-2900 for more information and updates to the current rules and regulations. Inmates are allowed 2 visitors per day.
Inmate Visitation Hours
- Monday 9am - 6pm
- Tuesday 9am - 6pm
- Wednesday 9am - 6pm
- Thursday 9am - 6pm
- Friday 9am - 6pm
All Visitors are subject to search once inside the facility. The public may visit no more than one time per week, Monday through Saturday at the Cedartown, GA location. Visitors must sign in at least 15 minutes prior to their scheduled visits. If you schedule a visit and don’t show up or show up late, you will not be allowed to visit the rest of that week, including Saturday. If a visit on Saturday is scheduled, and the visitor does not show up or shows up late, they will not be allowed to visit until the following Saturday. Repeated late arrival or no-show violations may result in longer suspension of visiting privileges.
- Inmates are allowed no more than one (1) visit per day. Visitors under the age of 18 must be accompanied by their parent or legal guardian unless they are visiting a parent. Unaccompanied minors (under age 18) visiting a parent must present a copy of their birth certificate. Children must remain with the parent at all times during the visit.
- All visitors must have acceptable identification. This includes a driver’s license with picture identification, military ID, or other verifiable picture ID. Three (3) pieces of non-picture ID may substitute for picture ID.
- No mail or messages for inmates will be accepted. Mail must go through the U.S. Mail.
- Visitors may only visit the inmate they have signed up to visit. Any visitor who appears to be under the influence of alcohol or drugs will not be permitted to visit. Inappropriate behavior, including the use of profanity, will not be permitted. No weapons will be permitted. All other items listed in the jail lobby are prohibited. There is a maximum of four (4) visitors per booth, including children, and the door must remain closed.
- Dress code: All visitors must wear appropriate clothing, including shoes and shirts. Restrictions on attire or appearance include: No miniskirts or similar attire; no low-cut or revealing necklines; no attire with obscene or offensive language; and no persons with a bare midriff will be permitted to visit. Visitors cannot bring items into the visiting area including weapons of any kind, purses, handbags, backpacks, diaper bags, food, drink, gum, baby bottles, pictures, books, toys, writing utensils, strollers or carriers, cell phones, cameras, or any other electronic devices.
Violation of the above restrictions may cause the visit to be canceled or terminated, and visiting privileges may be suspended by the Polk Sheriff's Department. The on-duty supervisor may cancel visits without notice due to circumstances within the jail.
We hope you find this information useful. Please remember to follow all posted rules and regulations and to follow the directions of jail staff at any facility you visit.
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